At Share Point24 Technologies, we understand that circumstances may change. This Cancellation Policy explains the terms and conditions applicable to cancellation of our IT and digital marketing services.
This Cancellation Policy applies to services provided by Share Point24 Technologies, including website development, software development, digital marketing, SEO, social media marketing, graphic designing, website maintenance, online advertising management, and other related digital services.
A customer may request cancellation before the requested service or project work has started. The cancellation request will be reviewed based on the service purchased and any costs already incurred by Share Point24 Technologies.
Once project work or service delivery has started, cancellation may be subject to charges for the work already completed, professional resources utilized, third-party services, licenses, tools, and other applicable expenses.
For digital marketing, SEO, social media marketing, advertising management, content creation, and other ongoing services, customers may request cancellation for future service periods.
Services that have already been delivered, campaigns that have already been executed, advertising budgets already spent, or work already completed will not normally be eligible for cancellation or refund.
If a customer cancels a website, software, application, or development project after work has commenced, Share Point24 Technologies may charge for the work completed up to the cancellation date and any non-refundable third-party expenses.
Cancellation is generally not possible for third-party services that have already been purchased, activated, or consumed on behalf of the customer. This may include domains, hosting, premium plugins, software licenses, advertising platforms, paid tools, email services, and other third-party services.
To request cancellation, customers must contact Share Point24 Technologies through our official email address. The request should include the customer's name, registered email address, service or project details, payment or transaction reference, and reason for cancellation.
A cancellation request will be considered valid only after confirmation from Share Point24 Technologies. Simply submitting a cancellation request does not automatically stop an ongoing service or project.
Cancellation and refund are separate matters. If a cancellation is approved, any applicable refund will be determined according to our Refund Policy and the work or services already provided.
Amounts already paid or spent on advertising platforms, promotional campaigns, media buying, or other third-party platforms on behalf of the customer are generally non-refundable once the expense has been incurred.
If a project or service is delayed because the customer does not provide required content, information, approvals, access, or other necessary materials, such delay will not automatically qualify the customer for cancellation or refund.
Share Point24 Technologies reserves the right to update or modify this Cancellation Policy from time to time. Any changes will be published on this page.
For cancellation-related questions or requests, please contact us:
Share Point24 Technologies
Address: House No. 87, 3rd Floor, Block-H, New Seelampur, Delhi - 110053
Email: support@sharepoint24.com
Website: www.sharepoint24.com